FAQ

Frequently asked questions

Everything about domains, mailboxes, deliverability and billing. Still stuck? Email support.

Getting started

A single dashboard to search and register domains and provision real cold-email mailboxes on Google Workspace or Microsoft 365 — with transparent, usage-based billing.

No. Creating an account is free. You only pay when you register a domain or provision a mailbox.

Domains register in seconds and mailboxes typically provision in around a minute. Once DNS records propagate, you can begin sending.

Domains

We support hundreds of TLDs, including .com, .io, .ai, .co and most country-code extensions.

Pricing depends on the TLD (premium domains carry registry-set premium prices) and is always shown before checkout — the price you see is the price you pay.

Yes — free WHOIS privacy is enabled by default on every domain you register, where the TLD supports it.

Yes, both. Transferring in includes a 1-year extension and is priced per TLD (shown before checkout). Transferring out is free: unlock the domain and request the EPP code from the domain page, and it's emailed to you.

Auto-renewal is optional and can be toggled per domain. When it's on, we renew from your wallet balance about 15 days before expiry and email you if the balance needs a top-up.

Mailboxes

Real inboxes. Each mailbox is a genuine Google Workspace or Microsoft 365 seat with full IMAP, SMTP and web access — not a forwarding alias.

Both offer excellent deliverability. Pick Google Workspace for Gmail-based workflows, or Microsoft 365 for Outlook/Exchange. You can run a mix.

Automatically. The seat is created on Google Workspace or Microsoft 365 the moment you add a mailbox — no manual setup on your side.

Yes. Mailboxes are billed monthly per seat and can be cancelled at any time — billing for that seat stops with the current cycle.

Deliverability

Sending from real Google and Microsoft infrastructure gives you native sending reputation. Combined with proper SPF, DKIM and DMARC, that maximizes inbox placement.

Yes. You can configure all the required records directly in the DNS panel, and we provide the values you need for each provider.

Billing & payments

Card, UPI and netbanking via our payment partner — or pay instantly from your prepaid wallet balance at checkout.

Domains are one-time yearly payments (register, renew, transfer). Mailboxes are a monthly subscription per seat that adjusts automatically as you add or remove mailboxes. The wallet is a prepaid balance that pays at checkout and funds auto-renewals.

All invoices are in the Billing dashboard with sequential invoice numbers, GST breakdown where applicable, and a print/PDF option.

Didn't find your answer?

Our team is happy to help with anything not covered here.