FAQ

Frequently asked questions

Everything about domains, mailboxes, deliverability and billing. Still stuck? Email support.

Getting started

A single dashboard to search and register domains and provision real cold-email mailboxes on Google Workspace or Microsoft 365 — with transparent, usage-based billing.

No. Creating an account is free. You only pay when you register a domain or provision a mailbox.

Domains register in seconds and mailboxes typically provision in around a minute. Once DNS records propagate, you can begin sending.

Domains

We support 800+ TLDs through the NameSilo Reseller API, including .com, .io, .ai, .co and most country-code extensions.

Domains are billed at our cost plus a flat 20% margin. The exact price depends on the TLD and is always shown before checkout.

Yes — free WHOIS privacy is enabled by default on every domain you register.

Yes. Transfers are passed through at cost with no added markup, and you keep full ownership of your domains.

Auto-renewal is optional and can be toggled per domain so you never accidentally lose a name you need.

Mailboxes

Real inboxes. Each mailbox is a genuine Google Workspace or Microsoft 365 seat with full IMAP, SMTP and web access — not a forwarding alias.

Both offer excellent deliverability. Pick Google Workspace for Gmail-based workflows, or Microsoft 365 for Outlook/Exchange. You can run a mix.

Automatically. We create the seat (and, for Microsoft, the customer and order) through the reseller APIs the moment you add a mailbox.

Yes. Mailboxes are billed monthly and can be cancelled at any time, with proration applied.

Deliverability

Sending from real Google and Microsoft infrastructure gives you native sending reputation. Combined with proper SPF, DKIM and DMARC, that maximizes inbox placement.

Yes. You can configure all the required records directly in the DNS panel, and we provide the values you need for each provider.

Billing & payments

All payments are processed securely through Razorpay, which supports cards, UPI, netbanking and more.

Each domain and mailbox gets its own subscription. Quantities adjust automatically as you add or remove resources, and you can manage everything from the Billing dashboard.

All invoices and transaction history are available in the Billing dashboard and can be downloaded anytime.

Didn't find your answer?

Our team is happy to help with anything not covered here.